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Tesla Insurance Not Calling You Back? Los Angeles Car Accident Injury Victims Share Their Frustration — and How We Can Help

When Tesla Insurance Goes Silent

If you’ve been injured in a car accident with a Tesla, and your claim against Tesla Insurance is going nowhere, you’re not imagining it — many Los Angeles drivers are facing the same challenge. Tesla Insurance adjusters are notorious for failing to respond, leaving injured claimants in limbo for weeks or even months.

At McGee Lerer Ogrin, we’ve spoken with countless accident victims who can’t get their Tesla adjuster to answer the phone, return an email, or move their claim forward. Tesla adjusters routinely ghost claimants. This lack of communication adds stress to an already painful process.

A Growing Pattern of Complaints

Tesla Insurance launched with promises of cutting-edge technology and “real-time claim handling.” But consumer reality paints a different picture.


According to public data and consumer reports:

  • Tesla Insurance has hundreds of complaints filed with the Better Business Bureau (BBB) and the California Department of Insurance.
  • The California Department of Insurance recently accused Tesla Insurance of mishandling claims and failing to meet required response times.
  • Claimants often describe being “ghosted” by their adjusters, with no updates or callbacks despite repeated attempts.

What was supposed to be a revolutionary experience has turned into a communications nightmare.

How This Affects You

Every day an adjuster doesn’t call you back is a day your recovery is delayed. Victims tell us they’ve faced frustration and stress due to:

  • Unreturned phone calls and emails
  • Unrepaired vehicles stuck at body shops
  • Rental car coverage expiring mid-claim
  • Mounting unpaid medical expenses
  • Lost income

Silence from an insurance company isn’t just unprofessional — it’s harmful.

How McGee Lerer Ogrin Can Help

Our Los Angeles personal injury law firm has extensive experience dealing with Tesla Insurance claims. We know the adjusters, the supervisors, and the escalation paths — and we make sure your case doesn’t get ignored.

Once we’re on your case, Tesla Insurance must communicate with us directly. We take over the follow-up calls, documentation, and negotiation so you can focus on healing.

You’ll never have to wait for a call that doesn’t come.

Take the Headache Off Your Plate

If you’ve been injured in a crash involving a Tesla or if Tesla Insurance isn’t returning your calls, don’t wait another day. Let McGee Lerer Ogrin step in and handle it for you.

We’ll push Tesla Insurance to act — now. No more delays.